Turner-Riggs: Strategy, Marketing, and Communications


“Turner-Riggs was a complete pleasure to work with and the Review they produced for us is immensely useful, immediately and for the future. Their survey of Open Book was thorough and smart, and the recommendations they produced provide both clarity and intuitive action plans for our project.”

Amy Logan Holmes
Executive Director of Open Book: Toronto & Open Book: Ontario
The Organization of Book Publishers of Ontario

“These guys are smart, diligent, professional, responsible, imaginative and dependable. They deliver.”

Gary Stephen Ross
Vancouver Magazine

“Not only did Turner-Riggs transform our complicated content into something that was easy to read and easy to understand, with a style and humour that befit our brand, they also played the part of strategic advisor throughout the process. Our website is significantly better than it would have been without them and their value to us was several multiples higher than the final bill. We will definitely work with them again.”

Nick Quain
CellWand Communications

“Turner-Riggs has made a real difference to our business. They’re a very agile team that can come to grips with complex issues and respond quickly, and they’re an absolute pleasure to work with.”

Markus Badde

“Turner-Riggs took a large, somewhat haphazard file of research and distilled it into a friendly and readable impact study. They listened carefully to what we wanted to accomplish and DID IT! Good humour and excellent work—what could be more successful than that?”

Alma Lee
Founding Artistic Director
Vancouver International Writers & Readers Festival

“Craig Riggs has worked with Harbour Publishing both on permanent staff and as a freelance consultant. On staff he served as Marketing Manager and oversaw the marketing of the Encyclopedia of British Columbia, one of the most successful books in the history of BC publishing. He also managed the creation of the electronic version of the encyclopedia, a landmark in Internet publishing in BC. As a consultant on both marketing and technical matters we find Craig extremely versatile and effective, and Kiley Turner complements his talents perfectly. I highly recommend them both.”

Howard White
Harbour Publishing

“My professional association with Kiley Turner and Craig Riggs (on various projects at Geist, BCAMP and Magazines Canada) has been uniformly positive. Kiley and Craig have an uncanny knack for ferreting out that elusive piece of information that can make a project sing. These two are a powerhouse team AND a pleasure to work with. And, can they write!”

Barbara Zatyko
General Manager & Publisher
Magazines Canada

“Turner-Riggs has brought enormous value to two initiatives undertaken by the Association of Book Publishers of BC: BC Book & Magazine Week promotions and the UNESCO City of Literature project. Craig and Kiley are a creative, thorough, and reliable team. What more can you ask for?”

Margaret Reynolds
Executive Director
Association of Book Publishers of British Columbia

“I’ve had the opportunity to work with Turner-Riggs on a number of projects including our annual public awareness campaign. Turner-Riggs built consensus amongst a highly diverse audience to develop the creative. This resulted in a successful and popular awareness campaign for the BC magazine publishing industry, which achieved real measurable results!”

Ana Torres
Executive Director
The British Columbia Association of Magazine Publishers

“Craig Riggs is Mr. Competent. While teaching at Simon Fraser, both the undergraduate course The Business of Publishing, and the Master of Publishing course, Topics in Publishing Management, he received excellent reviews. His consulting work for us also was really first rate. And Kiley Turner is a great person to be partnered up with Craig—a brilliant and insightful writer, editor and project manager.”

Rowly Lorimer
Director of the Master of Publishing Program SFU
President of the Canadian Association of Learned Journals

“I had the pleasure of collaborating with Kiley Turner on a ghost-writing project that required extremely quick turnaround time. Not only did she meet the tight deadline, she also managed to distill complex information into extremely readable, engaging prose. Her piece was highly successful and received play in major media. Kiley cares passionately about the written word and that passion is manifested in her work.”

Ann Gibbon
Ann Gibbon Communications

“Working with Kiley Turner on the Ipsos World Monitor was an all-around excellent professional experience. Over the several years that she was Editor-in-Chief of the syndicated international research publication, I was consistently impressed with Kiley’s quality of writing, respect for nuance, ability to tease out and clarify subtler points, quick grasp of research analysis, etc. And all this consistently on time and on budget.”

Mag Burns
General Manager
Global Research Services
Ipsos North America

“The style guide Turner-Riggs created for us has been invaluable in getting our employees—wherever they are in the world—on the same page when writing and editing external documents. Turner-Riggs customized the guide to make it relevant to our business context, and it was a pleasure to work with them.”

Bob Francis
President and CEO
Agriteam Canada

“Over the past decade, when we’ve needed market research, strategic planning, marketing communications, project management and editorial work, we’ve looked to the expertise and talents of Craig Riggs. Craig is creative, articulate, and able to contribute valuable clarity and leadership to complex projects. His keen sense of humor is legendary; a most valuable attribute for any assignment. As a team, Craig and Kiley bring an impressive range of expertise as well as reliably high productivity. They are valued and respected for their professionalism and personal integrity. I can recommend the Turner-Riggs team with confidence.”

Vera Wojna
Director, TRU World
Thompson Rivers University

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